Selected Work
Strategic design leadership across enterprise platforms, AI-human collaboration, and operational transformation at scale.
Spearheaded modernization of legacy Flash acquisition into industry-standard omnichannel platform. Pioneered Mobile Bridge synchronizing desktop and mobile for millions of high-stakes exams.
Designed physical-digital identity moment for digital transformation of legacy Java desktop application to tablet-based mobile pilot. Built for zero-connectivity, tethered test center environments.
Transformed high-friction 4-photo room scans into preventative 360° AI-guided workflow. Designed self-correction loop that shifted from enforcement to prevention at global scale.
Led digital transformation of legacy certification portal serving 200K+ monthly users. Facilitated 10+ design sprint sessions and negotiated phased development approach using usability data.
Designed AI-assisted workstation enabling proctors to synthesize model probability scores into confident, legally defensible exam decisions. Reduced review time 10× while maintaining human oversight.
Re-architected B2B platform information architecture to transform a simple inventory tool into a revenue-generating marketplace. Streamlined distribution of millions of dollars in enterprise training assets.