Faster AI-assisted review with human final judgment retained.
Michael Hawkins.
Product Designer.
I turn complex enterprise SaaS, platform, identity & trust, and human-AI systems into products people can understand and trust.
Profile
Hands-on leadership for consequential products.
I work from discovery through implementation, shaping product direction while staying close to flows, prototypes, research, accessibility, implementation review, and production UI QA.
Selected outcomes
~10× ~50% 2.3M 50+
Lower administrator task time across enterprise asset workflows.
Annual exams supported by the OnVUE platform.
Applications aligned through design-system modernization.
Experience
A career across product, platform, and practice.
HuntMate. Independent product work focused on opportunity framing, human-AI workflow design, working prototypes, and evidence-based investment decisions.
Pearson VUE. Designed and stewarded remote proctoring, identity verification, human-AI review, candidate platforms, biometric admissions, enterprise administration, and design-system modernization across a long-running product-design tenure.
Pearson Credential Manager. Introduced product-design practices and clarified role-based administration for certification partners and enterprise clients.
BrandSpring Solutions. Led a four-person design team delivering product concepts, prototypes, web experiences, and digital strategy.
Knowledge Adventure. Led product and growth design for educational software, helping increase downloads 68% and subscription revenue 400%.
Capabilities
Strategy translated into the interface.
Product leadership
Product vision · 0→1 design · requirements refinement · phased prioritization · systems thinking · stakeholder influence · executive presentations · cross-functional leadership
Enterprise and AI systems
Enterprise SaaS · platform design · multi-sided platforms · human-AI workflows · human-in-the-loop systems · model explainability · identity & trust · computer vision UX · biometrics · identity verification · trust-critical systems · role-based workflows · information architecture · interaction design · design systems
Research and delivery
Design sprints · user interviews · moderated usability testing · research synthesis · interactive prototyping · rapid prototyping · accessibility (WCAG 2.1 AA) · implementation review · production UI QA
Education
Diploma, Graphic Design and Visual Communication
Minneapolis Technical College