Building systems that scale for global organizations
15+ years architecting enterprise platforms and human-AI systems that serve millions of users. I translate complex business challenges into intuitive solutions while driving operational excellence at scale.
Experience
I've spent 15+ years designing enterprise platforms and AI-assisted systems that serve millions of users across B2B and B2C environments. My work spans certification management systems, remote proctoring platforms, and complex administrative tools that reduce operational friction while driving measurable business impact.
Currently at Pearson VUE, I lead strategic design initiatives for high-stakes testing infrastructure, translating complex technical and business requirements into intuitive experiences that maintain security integrity at global scale.
Approach
I believe the best design work happens at the intersection of systems thinking, delivery rigor, and cross-functional leadership. Every project requires understanding not just the immediate user need, but how solutions evolve alongside changing behaviors, technologies, and business models.
My approach prioritizes strategic facilitation - using data to navigate enterprise complexity, negotiating phased development when needed, and ensuring alignment across engineering, product, and business stakeholders toward measurable outcomes.
Focus
I specialize in human-AI collaboration, enterprise SaaS architecture, and legacy system modernization. Whether designing AI-assisted decision tools for proctors or re-architecting B2B marketplaces, I focus on creating solutions that balance user empathy with operational scalability and long-term business value.
Speculative concepting, future-visioning, UX sprints, innovation lab design, early-stage prototyping, and immersive visual storytelling that makes the future feel real and actionable.
AI-assisted workflows, computer vision UX, biometric interface design, risk indicator systems, explainability patterns, and human-in-the-loop workflows at production scale.
Figma, Framer, Principle - from sketch to code-quality interactive prototype. Building the artifact that collapses ambiguity, earns alignment, and brings every stakeholder along the journey.
Seamless physical-digital touchpoints - biometric capture, mobile-first check-in orchestration, in-store/digital integration, and inclusive guest experiences at massive scale.
End-to-end design leadership, cross-functional facilitation, junior designer mentorship, WCAG 2.1 AA accessibility, and designing joyful, purposeful experiences that serve everyone.
Multi-tenant SaaS platforms, design systems spanning 50+ applications across 10+ tech stacks, DesignOps governance, and B2B/B2C ecosystem design at scale.