Available for work
I design enterprise SaaS, platform, identity & trust, and human-AI workflows from ambiguous opportunity through shipped product.
EvidenceJudgmentAction
Years of experience
Program growth
Selected case studies
Pearson VUE · Smart Review AI
An evidence-centered review workstation that makes AI signals useful while keeping interpretation, escalation, and the final decision with accountable people.
Pearson VUE · OnVUE
A cross-device exam-day experience that connected readiness, identity, room capture, and recovery as remote proctoring grew.
Certiport · North Star
I co-led a three-year North Star initiative and translated the candidate experience into a tested Figma prototype and phased roadmap built to support future roles and product states.
Pearson VUE · Biometric Admissions
I designed a tablet-based admissions direction for palm enrollment and matching, including capture guidance, success, failure, retry, QR/PIN handoff, device handling, and offline constraints.
Why me?
I keep evidence, uncertainty, and accountability visible in the workflow.
I turn roles, permissions, exceptions, and service dependencies into usable systems.
I frame an initial experience and keep refining it as the product and operations grow.
I prototype, test, partner with engineering, and review the experience in production.
I turn testing findings into specific changes to content, interaction, and recovery.
I align product, engineering, operations, and design around the decisions that matter.
References
“He’s the kind of designer you want on complex platforms where the user experience directly impacts trust and operational outcomes.”
“Strong ability to turn detailed technical requirements into intuitive, user-friendly experiences.”
“He knows how to make designs that are clean, functional, and straightforward to implement and develop.”
“Whether building from scratch or tackling a difficult revamp, Michael consistently delivered thoughtful, scalable designs.”
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