I design operational platforms and human-AI experiences where speed, evidence, and accountability all have to hold up at scale.
Enterprise AI, platform systems, trust-critical UX, operational tools, and complex B2B/B2C workflows.
Human-in-the-loop review workstation that made AI output explainable, auditable, and decision-ready.
Partner across Product, Engineering, AI/ML, compliance, accessibility, and operations to ship usable systems.
Turned model flags into evidence-first review paths so investigators could make faster, defensible decisions without handing judgment to AI.
Redesigned workspace validation into a candidate-led mobile scan with AI triage, self-correction, and live-greeter handoff.
Modernized a fixed-pixel legacy check-in into a coordinated mobile and desktop journey for high-stakes credentialing at global scale.
Simplified candidate registration and next-step guidance through design sprint discovery, international validation, and phased modernization.
Re-architected a B2B asset platform into a role-tiered marketplace experience for distribution, recovery, and admin control.
Modernized a desktop admissions workflow into a tablet-based biometric pilot under offline, certificate-pinned, and audit-grade constraints.
I translate ambiguity, AI uncertainty, operational constraints, and research findings into concrete workflows people can trust.
I design across states, edge cases, permissions, audit trails, accessibility, and handoffs so teams can build durable products.
I align stakeholders around the decisions that matter: what problem we are solving, what evidence supports it, and what must be true at launch.
Michael has a strong ability to turn complicated workflows into clear, scalable product experiences.Product and engineering partner
He consistently connected user needs, technical constraints, and business outcomes in a way teams could act on.Cross-functional collaborator