Emerging Experiences · Human-AI · Platform Strategy
Designing human‑AI products at scale.
I lead end‑to‑end product design for enterprise platforms and human‑AI workflows-turning ambiguity into shippable systems used by millions.
Designing what's next - from prototype to millions of people.
I approach complex problems by mapping interdependencies across people, technology, and business constraints. I use design sprints to align, prototype, and validate-so every decision is made with a view of the whole system.
I ship quality solutions on aggressive timelines through disciplined iteration and clear documentation. From compressing 24-month roadmaps into 6-month sprints to delivering WCAG-compliant systems - rigor is the practice.
I bridge engineering, product, and business stakeholders to drive alignment on complex initiatives. Whether driving 10+ stakeholder sprints or mentoring junior designers - leadership is how work ships.
Six case studies across platform, AI, and scale.
Spearheaded modernization of legacy Flash acquisition into industry-standard omnichannel platform. Pioneered Mobile Bridge synchronizing desktop and mobile for millions of high-stakes exams.
Designed physical-digital identity moment for digital transformation of legacy Java desktop application to tablet-based mobile pilot. Built for zero-connectivity, tethered test center environments.
Transformed high-friction 4-photo room scans into preventative 360° AI-guided workflow. Designed self-correction loop that shifted from enforcement to prevention at global scale.
Led digital transformation of legacy certification portal serving 200K+ new monthly users. Facilitated 10+ design sprint sessions and negotiated phased development approach using usability data.
Designed AI-assisted workstation enabling proctors to synthesize model probability scores into confident, legally defensible exam decisions. Reduced review time 10× while maintaining human oversight.
Re-architected B2B platform information architecture to transform a simple inventory tool into a revenue-generating marketplace. Streamlined distribution of millions of dollars in enterprise training assets.