Michael Hawkins · Lead/Senior Product Designer
Designing human‑AI products at scale.
I design enterprise products and human-AI workflows that turn complexity into clear, scalable experiences people can actually use.
Designing what's next - from prototype to millions of people.
I see complex problems as connected systems where people, technology, and business goals shape the outcome. Design sprints help align teams, test ideas quickly, and move the right decisions forward with clarity.
I turn ambitious ideas into scalable experiences for enterprise ecosystems. Designing for global reach means balancing creativity, consistency, and nuance so solutions feel thoughtful and perform across markets.
I bring design, product, engineering, and business together to move complex work forward. Whether leading sessions or supporting teammates, I create clarity, trust, and momentum so the strongest ideas ship.
Six case studies across platform, AI, and scale.
Reimagined a legacy check-in experience as a seamless mobile and desktop journey, making high-stakes onboarding clearer, faster, and easier to trust at scale.
Designed a more human biometric check-in experience for test centers, modernizing a legacy desktop workflow into a tablet pilot built for real-world constraints.
Redesigned a stressful room-scan step into an AI-guided flow that helps people correct issues earlier, reducing friction before it becomes a problem.
Designed an AI-assisted review workspace that helps proctors make faster, better-supported decisions while keeping human judgment firmly in the loop.
Led the redesign of a legacy certification portal for 200K+ new monthly users, using design sprints and research to simplify the experience and guide phased delivery.
Reworked a complex B2B platform into a clearer marketplace experience, helping enterprise teams manage and distribute high-value training assets with less effort.