Most relevant first

Selected product design work for AI, platform, and trust-critical systems.

Start with Smart Review AI, then scan Workspace Validation and Remote Check-In for adjacent proof in human-AI workflows, identity, and operational scale.

1AI review workstation as the lead proof point
3top case studies visible in 30 seconds
6enterprise case studies total

Start here if you are evaluating enterprise AI, trust, or platform design fit.

Before: manual Smart Review investigation and evidence gathering
After: AI-assisted Smart Review workstation with evidence panels
BeforeAfter
Human-AI Workflows

AI-Assisted Review Workstation

Turned model flags into evidence-first review paths so investigators could make faster, defensible decisions without handing judgment to AI.

Human-AIExplainabilityReviewer toolsAudit trail
10×faster review workflows
98%reviewer-investigator agreement
4.5 / 5validated satisfaction
Read Case Study
Before: four-photo workspace scan flow
After: AI-guided 360-degree workspace video scan
BeforeAfter
Computer Vision UX

AI-Guided Environment Validation

Redesigned workspace validation into a candidate-led mobile scan with AI triage, self-correction, and live-greeter handoff.

Computer vision UXMobile captureHuman handoffTrust UX
70% / 20%AI accuracy + noise targets
4.1 / 5issue page rating
iOS + Androidvalidated prototype
Read Case Study
Before: fixed-pixel desktop remote check-in
After: responsive remote check-in with Mobile Bridge
BeforeAfter
Cross-Device UX

Remote Proctoring Check-In Modernization

Modernized a fixed-pixel legacy check-in into a coordinated mobile and desktop journey for high-stakes credentialing at global scale.

Cross-device UXIdentityLegacy modernizationGlobal scale
300%user volume growth
25%check-in failure reduction
21M+annual exams supported
Read Case Study
Before: certification portal journey and pain-point synthesis
After: modernized global certification portal
BeforeAfter
Legacy Modernization

Global Certification Portal

Simplified candidate registration and next-step guidance through design sprint discovery, international validation, and phased modernization.

Candidate UXDesign sprintAccessibilityPlatform IA
200K+new monthly users
65%friction reduction
4.5 / 5usability rating
Read Case Study
Before: fragmented enterprise asset administration
After: role-tiered enterprise asset marketplace
BeforeAfter
Enterprise SaaS

Enterprise B2B Asset Marketplace

Re-architected a B2B asset platform into a role-tiered marketplace experience for distribution, recovery, and admin control.

B2B SaaSMarketplaceDesign systemsAdmin tools
50%time-on-task reduction
3-yearNorth Star roadmap
MVPshipped to production
Read Case Study
Before: legacy desktop biometric admissions workflow
After: tablet-first biometric admissions workflow
BeforeAfter
Trust-Critical UX

Biometric Admissions Workflow

Modernized a desktop admissions workflow into a tablet-based biometric pilot under offline, certificate-pinned, and audit-grade constraints.

BiometricsSecurity UXOffline-firstAuditability
4TAs observed
2test centers
Pilotready for rollout
Read Case Study
Have a complex product problem?

Get In Touch

mike@mhportfolio.com