Building systems that scale for global organizations
15+ years designing enterprise platforms and human-AI systems that make complex work feel clearer, more useful, and easier to scale.
Experience
I've spent 15+ years designing enterprise platforms and AI-assisted systems across B2B and B2C environments - spanning certification tools, remote proctoring, and complex admin workflows where clarity, trust, and scale all matter.
At Pearson VUE, I've led strategic design for high-stakes testing systems, translating dense technical and business requirements into experiences that feel intuitive without compromising security.
Approach
I lead with a player-coach mentality - staying close to the craft while mentoring designers to think critically about business logic and technical constraints. I implement operational frameworks, from design systems to structured critique cycles, that help teams move fast without breaking the user experience.
I measure success not just by the quality of the work, but by how well the team can own it independently.
Focus
I specialize in human-AI collaboration, enterprise SaaS, and legacy modernization. I speak the language of Product and Engineering - bridging what's beautiful with what's viable, and ensuring design has a seat at the table when the roadmap is being written, not just when the tickets are being styled.
Emerging Experiences & Future-State Design
Future-facing concepting, UX sprints, early prototyping, and storytelling that helps teams see what’s possible and believe in where the product can go.
Human–AI Interaction (HAII) & ML UX
AI-assisted workflows, computer vision UX, biometric interfaces, explainability patterns, and human-in-the-loop systems designed for real-world use.
Rapid Prototyping & Visual Storytelling
From sketch to code-quality prototype, I use tools like Figma and Claude to make ideas tangible, reduce ambiguity, and help teams align around what should ship.
Physical-Digital & Omnichannel Design
Physical-digital experiences, biometric capture, mobile-first check-in, and connected service moments designed to feel seamless across real environments.
Product Leadership & Inclusive Design
End-to-end design leadership, facilitation, mentorship, accessibility, and creating experiences that are useful, inclusive, and built with care.
Systems & Enterprise Architecture
Multi-tenant SaaS, design systems across 50+ applications, DesignOps governance, and ecosystem thinking for products that need consistency at scale.